Who We Are
Achilles Machinery New Zealand operates the website achillesmachinery.co.nz. Our contact address is 53 Riverlea Road, Whenuapai, Auckland 0618. You can contact us at info@achillesmachinery.co.nz or 020 416 77919.
Information We Collect
We may collect information that you provide through our contact forms, email, telephone enquiries, account or purchase processes. This may include your name, email address, telephone number, delivery or billing details, machine information and the contents of your enquiry.
Our website may also collect limited technical information such as your browser type, device information, IP address, pages viewed and cookie preferences. Analytics or advertising cookies are used only in accordance with the choices presented in our cookie consent tool.
How We Use Information
- To respond to sales, parts, finance and support enquiries
- To provide requested products, services or account functions
- To maintain website security and diagnose technical issues
- To understand website performance and improve our content and services
- To meet legal, accounting and record-keeping requirements
Sharing and Storage
We may use trusted service providers for website hosting, email delivery, security, analytics, payment or business administration. We only share information where reasonably necessary for those services, to complete a request you have made, or where required by law. Links to external finance providers are governed by those providers’ own privacy policies.
We take reasonable steps to protect personal information from loss, misuse and unauthorised access. We retain information only for as long as it is reasonably required for the purpose for which it was collected and for applicable legal or business record requirements.
Cookies
Necessary cookies support core website functions. Optional analytics or advertising cookies may help us understand site use and measure marketing. You can accept, reject or customise optional cookies using the consent controls displayed on the website.
Access and Correction
Under the New Zealand Privacy Act 2020, you may ask to access or correct personal information that we hold about you. Contact info@achillesmachinery.co.nz with enough detail for us to identify the relevant information. You can also learn more or make a complaint through the Office of the Privacy Commissioner.
Updates to This Policy
We may update this policy when our website, services or legal obligations change. The latest version will be published on this page.
Last updated: 24 June 2026.